I had a garage door opener installed by Bayside on 2/22/2015. My Liftmaster came with a mfg warranty of one year. Last week my garage door would not stay closed. We called Richie on a Friday afternoon and he said he would return my call when he got back to the office so he could try some trouble shooting. He returned my call as he said and the trouble shooting did not work. We made an appointment for Tuesday morning to come out and have it services. He called 30 minutes before arriving and attempted to repair the opener. It was a mfg defect, so he had to get a whole new opener to have it installed. While he was there we discussed my main garage door opener that is 10 years old. I told him it was loud and looking to have it replaced. We rescheduled to have both openers installed on Thursday and both are working perfectly. Richie did a few minor repairs and tune up when we first purchased our house and we will continue to use Bayside, even though we have a home warranty that covers our garage door repairs we always choose him. He is on time, professional, does great work and stands behind his work!