Blog

Heidi Smith

When my garage door opener made a horrific noise and quit after 5 PM, I was stuck. I found Bayside based on reviews here on Angie’s List, and made a quick call. I was happy to get an appointment for the next morning – since it wasn’t an emergency, next morning worked fine for me!

Prior to arriving, I received a confirmation phone call which I always appreciate. It was nice to get a narrower timeframe for arrival. The repairs needed were thoroughly explained to me, and I was even shown the damaged parts in comparison to a new part to help me understand the issue. Once the repairs were done, the door, tracks and wheels were all lubricated and checked. He even was nice enough to switch out a light bulb in the opener for me so I didn’t have to climb a ladder myself later.

Start to finish, the whole thing took about an hour and that was with me asking lots of questions. I am pleased with the work that was done, feel like the price was fair, and would definitely call Bayside again for repairs and maintenance.