I found Rich on Angie’s list based on the great reviews.  I had a spring break and ordered through Angie’s List a special for $165 spring replacement.  It turns out I needed two springs and he explained the difference in price. He also pointed out that I needed some new bearings and showed me how noisy they are and that they grind.  While he was here I asked for a tune-up and got nylon rollers installed.
I ended paying more money, however not once did I feel Rich was taking any advantage.  He was open about the options and pricing up front.  My garage door is 19 1/2 years old and this was my first ever repair or tune-up.  I expected some things needed to be upgraded.
After all the repairs the garage door is also so much quieter.  I didn’t realize how loud it was. I still have my original 19 year garage door opener.  I will definitely call Rich back whenever it goes out.
Also, I ordered this yesterday and he was out the next day.
I highly recommend this company!!!
Thanks Rich!!!
Greg